Accessibility Statement

Our Commitment

At KORE, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our haircare solutions are accessible to all.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The KORE website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content may not yet fully conform to the accessibility standard, though we are working actively to close these gaps.

Measures to Support Accessibility

KORE takes the following measures to ensure accessibility of our website:

  • Alt Text: We strive to provide alternative text for all images of our products to ensure screen reader compatibility.

  • Keyboard Navigation: We are working to ensure our store can be navigated using a keyboard for those who cannot use a mouse.

  • Color Contrast: We aim to maintain high contrast ratios between text and background colors to assist users with visual impairments.

  • Consistent Structure: We use clear headings and structural tags to make content easy to navigate.

Feedback

We welcome your feedback on the accessibility of the KORE website. Please let us know if you encounter accessibility barriers while shopping for our products:

  • Email: care@kore.in

  • Phone: 8000724761

  • Postal Address: Block 7 & 8, Garden View, Sindhu Bhawan Marg, Cafe Flambe, Bodakdev, Ahmedabad, Gujarat - 380054, India

    We try to respond to feedback within 2 business days.

Technical Specifications

Accessibility of the KORE website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the KORE website, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

  • Third-Party Apps: Our store uses third-party Shopify apps (such as review widgets or pop-ups) that may not be fully under our control. We actively monitor these and report issues to the developers.